Returns & Refund Policy

At VTOMAN, we stand behind the quality of our power solutions and offer a 30-day money-back guarantee to ensure your absolute satisfaction with every purchase. If you are not completely satisfied with your electronic equipment, you may return it in its original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device, cables, and accessories in the original box to prevent damage during transit, ensuring all manuals and documentation are included.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable carrier to send the package to our designated service center for inspection.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.